Shopping on is really easy and fun if you follow some simple steps!

Now it is even easier to pay for your order! For the products purchased on the following payment methods are available: online payment using a credit card bank account transfer (via PayPal) or direct PayPal. 

Shipping rates may vary depending on the country where the order is to be dispatched. The customer shall be notified in due time about the amount of shipping fee.

Invoices issued by Zenosyne will include shipping fees as well as VAT. In your shopping basket you can select the billing method for your purchases. The minimum age required to shop on is 18 years old.

For your safety all transactions are being secured. For more information on card purchases, please read the section Personal Data Confidentiality. If the credit card transaction is approved, the purchase amount will be immediately blocked in your card account and you will receive an e-mail with your order confirmation. Your card will be charged when we ship the order. If any item returned, personal bank account will be returned with a debit balance.

The transaction will appear on the account statement with the following name If a card transaction is not approved, your order will be cancelled. Please contact your bank or card issuer if you have any further questions on this matter.

Why may your card be rejected?

Your card may be rejected for the following reasons: The card may have expired You may have reached your credit card limit. Please contact your bank to check the amount available for your card account. There may have been an error in filling information. Please check that all the mandatory fields are filled in correctly.

Can a legal entity be invoiced?

The answer is yes. You just need to complete the “legal entity” box in the personal data section and fill in all the required fields.

Is it safe to use my credit card on this site?

Card payment can be made using personal or business bankcard. We accept Visa (Classic and Electron) and Mastercard (including Maestro). Payments are fully secure, using PayPal system and servers. Your card data security is guaranteed by the fact that PayPal does not store the sensitive card information. PayPal sends the sensitive card information via secure encrypted connection to the acquiring bank. Thus, your data is safe. Transaction currency is EURO. There is no additional fee charged for bankcard transactions. However, if your card is issued in a currency other than EURO, your bank may charge a conversion fee.

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